Frequently Asked Questions
Everything you need to know about shopping with icon-X.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, generally arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are free for domestic orders via our online portal.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or down for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
Are your materials sustainably sourced?
At icon-X, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.